Did purchase ph. el. 11 via Amazon.com; 1st install did not work; failed to intialize when installing; called customer service and got connected with India and they tried to help but not very well; my suggestion "we" try to install a fresh copy from adobe and "we" did; to no avail, the download seems to be fine but when half trough the install intialization it stops and recommends to install the Adobe Advisor and I did; in running the advisor it does not recognaize the files I downloaded and thus can not trouble shoot the problem. I am now at the point of trowing this software out the window and ask for a refund. PLEASE HELP!!!!
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