I'm having similar issues attempting a download of the Adobe Photoshop Elements tryout, on a PC running Vista.
First it stopped during install of Shared Technologies and rolled back the entire installation. I thought this might be due to a quick neighborhood power outage during the installation, so I tried again, but the same thing happened. I read the Troubleshooting help (below) but I'm not quite techie enough to deal with log files. Tried again, attempting one thing it seemed to suggest - pointing the installation download directly to the C drive rather than a folder (?) - but no luck. Now there's no error message, but the Download Assistant Welcome screen comes back after half an hour of downloading and extracting, and doesn't seem to complete the installation. No desktop icon comes up; I can see some files on the C drive but nothing appears to be executable.
The installation of Photoshop Elements or Adobe Premiere Elements can fail with one of the following errors:
- "The wizard was interrupted before Adobe Photoshop Elements could be installed. Below mentioned application has failed to install: Shared Technologies."
- "The Adobe Premiere Elements installation wizard was interrupted while installing Shared Technologies."
- "The installation process has encountered an error while installing Shared Technologies."
To resolve these issues, use the Adobe Support Advisor (ASA) to analyze the installation log file. For instructions, seeAnalyze install logs with Adobe Support Advisor (ASA).
Note: If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
If the ASA tool is unable to provide you with a solution, see the "Analyze the Main Installation Log manually" section inTroubleshoot install using logs | Premiere Elements, Photoshop Elements.