Hi, I have trialled free Elements 13 (which is still valid for 2-3 weeks) and decided to buy the disc version. It does not install or give out any message at all regards the problem.The disc is heard revolving inside. Contacted Store where I bought computer who went over many tasks which all veered to no probs with comp. He suggested since I have trial version at moment just add the serial sequence of my bought disc and all should be well in registering He also thought new disc could be faulty which I find hard to believe. So do I return disc or is there a solution please?
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