What happens after download complete? I'm not seeing a program, an icon or...
What are the next steps to open the trial software after the Download Assistant has been installed? No instructions for next steps!
View ArticleI enter my serial number and it says it's inactive
I entered the serial number once and it said it couldn't download so I did it again and now it's telling me the serial number is inactive
View ArticleCS5.5 Install on macbook air
I have an iMac that I have installed CS5.5 on via Disk.. just purchased a Macbook air which does not come with a disk drive.I have tried the remote disk reader to install CS5.5 however due to the...
View ArticleRe: PSE 13 trial install
I had the exact same problem with PSE 12. It never worked right. Now they are telling me that I have to pay 80 bucks to upgrade to PSE 13. Why do I have to pay for something I thought I had already...
View ArticleWhere is CS 5.5 Web Premium to re-download, need to install on new computer...
Where is CS 5.5 Web Premium to re-download, need to install on new computer after old one died it is not under my orders help
View ArticleHow do I uninstall Acrobat Pro XI after the trial period has elapsed?
Buying is not an option for the moment (company processes to follow first - could take weeks!!) and the "readme" files give instructions that cannot be followed because there is no menu available now...
View ArticleHow can I download CoolEdit MAC free version?
How can I download CoolEdit MAC free version?How can I find the oldest version of CoolEdit available for MAC?I have MacBook Pro running OSX 10.6.8
View ArticleError 1311 - missing Data1.cab file
I have researched this problem and still need help because I think my problem is different. First off, here's what happened... I purchased and legally own CS4 Master Collection. I had it installed on...
View ArticleDownload Assistant Certificate Error
Can't download a trial because the download assistant continues to give this error: "The application cannot be installed due to a certificate problem. The certificate does not match the installed...
View ArticleVerification Genuine Software Verification Failure
I downloaded a trial version of Photoshop CS6 from the Adobe Download manager and when it tries to install it says that it's not an Adobe Genuine software and appears to be counterfit. Is there...
View Articleconverting trial on elements 13
when i open up it does not ask for option to enter serial #
View ArticleReceiving error stating not able to access the Internet in Adobe Download...
When it says "Sign-in Required" I click "Sign-in" and after about 3 min it comes back and says "No internet connection" But here is the kicker ... i have internet. me being a gamer i always have the...
View ArticleI'm trying to download the trial version of Adobe XI Pro but the Download...
I'm trying to download the trial version of Adobe XI Pro but the Download Assistant doesn't show it up in the list in spite of signing in. What's wrong with it?
View Article30 day trial
I wanted to download the trial to change PDF to a word or excel file so to make changes. I thought I done the download from your website but it still doesn't work. What am I missing?
View ArticleHow do I get the Adobe Illustrator Trial Download Serial Number?
Hi! I've just downloaded the Trial version of Adobe Illustratot and the Setup is now asking for the Serial Number. How or where do I obtain this?
View ArticleUpdate Failed code:49, how do I fix this?
I was installing PS CC and it all went well up until it didn't. I get the following error message: Update FailedDowload error. Press Retry to try again or contact ustomer support.(49) Retrying just...
View Articlebought LR5 and installed, but it won't load catalogue or work at all; keep...
had same problem with trial version. Have appropriate/capable iMac with Mt. Lion.On line chat of no use, nor help files. Thanks!RH
View Articleafter effects 5.5 will not install
CS5.5 master collection installs fine except for after effects, which will not complete install. I have tried compatability settings for wind 8.1 but not helping. Any ideas? I know after effects 6 will...
View ArticlePhotoshop CS6 installation error
Got the following error log while trying to install: Exit Code: 7Please see specific errors and warnings below for troubleshooting. For example, ERROR: DS003, DW050 ......
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